Onyx Hairline CRM Dashboard Case Study

The brief

The studio wanted something simpler than a full clinic system: no calendar, no staff directory, just a record of who came in, what they had done, and a reason to come back.

What I built

1. 01

   Started from the clinic CRM and cut it down to the studio’s one daily job: a client record can only be created together with the service performed.

2. 02

   Added client groups (local, diaspora, international) and per-service aftercare and maintenance texts, sent automatically over WhatsApp.

3. 03

   Put a QR code at reception so clients register themselves and choose the service they received; staff approve each one.

4. 04

   Gave it its own database, WhatsApp session and secrets, so the clinic’s and the studio’s clients never mix.